Privacy

Office BFF is a brand, design and production studio at 17-19 Yarra Place, South Melbourne VIC 3205 (ABN 68 684 635 658). This page explains what we collect through this website, why, and what you can ask us to do with it.

What we collect

When you send a brief. Your answers, your name, email, company and, if you give it, your phone number. We also keep where you came from: the campaign tags in the link you followed, the first page you landed on and the site that sent you.

When you browse. If you accept cookies, the Meta pixel records the pages you visit on this site. If you say no, it does not load.

In your browser. We remember your light or dark mode choice and your cookie answer in your browser. They stay on your device.

We do not sell your details, and we do not collect anything through the site that we do not need to reply to a brief.

How we use it

• To read your brief and reply to it.
• To send you a copy of your brief by email.
• To keep a record of briefs so we can follow up and plan our work.
• To keep out spam. We use a scrambled version of your internet address to spot repeat sends, and delete it after a day.
• To measure our advertising on Meta (Facebook and Instagram). When you send a brief, we tell Meta a brief was sent, along with a scrambled (hashed) copy of your email, name and phone number, so Meta can match it to an ad you saw. Meta cannot read the scrambled details back. If you accepted cookies, Meta also records the pages you visit on this site.

Who else handles it

• Vercel, which hosts this website and stores briefs in its Sydney data centre.
• Google Workspace, which sends and holds our email.
• Meta, for advertising measurement.

These services may process information outside Australia, including in the United States.

How long we keep it

Briefs are kept for 24 months, then deleted. Briefs we mark as spam are deleted after 30 days.

Your choices

You can say no to cookies when you first visit. To change your answer, clear this site's data in your browser and the question will show again.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email hello@officebff.com.au and we will reply within 30 days.

If you are not happy with how we handled your information, tell us first. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.